Website, Platform & Software Copyright © 2017 OG Extracts - All Rights Reserved - oldgrowthextracts@gmail.com

QUESTIONS? WE'VE GOT ANSWERS. 
Here are the questions we are most frequently asked:

General

Are the product images real?

Yes! 100% of the product images are real and taken by us.

Can you order a variety of strains and consistencies within the 1oz minimum for wholesale orders?

Yes! You can choose the exact strains, consistencies, and amounts as long as the total is equal to, or over, 1oz. 
 

RETURNS

What is your returns policy? 

We do not accept returns of any cannabis product. Merchandise may be returned only if defective.

 

Do you refund?

We are able to offer refunds only on canceled orders prior to shipping and on defective merchandise returns. 

SHIPPING 

 

How will my order be packaged?

Your order will be discreetly packaged and vacuum-sealed to protect and maintain your privacy. We ship using Xpresspost mail in nondescript boxes with no indication of what is inside.

Is my order guaranteed to arrive?

Yes. We offer a full money-back guarantee on all orders placed. Each order comes with a unique tracking number in order to track location. If for any reason we cannot fulfill your order, you will be refunded 100% of the purchase price, without exception.

Do you ship internationally? 

Absolutely not. Shipping into other countries would be a crime.

 

How long does shipping take? 

Most shipping in the west coast takes 48 hours.